This privacy policy sets out how Hitchcock Automotive Repair uses and protects any information that you give Hitchcock Automotive Repair when you use this website. Hitchcock Automotive Repair is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Hitchcock Automotive Repair may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 6/21/2022. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
what our customers say
Forgive me as it has been some time since I was there, but about a month ago I was getting ready to head over to Orlando for work training from Sarasota. I pulled out of my driveway and my power steering was gone. I immediately drove to the only auto repair shop I have been to since living out here and they were too busy to help me. I started to google shops around me and Hitchcock Automotive came up. I made my way over and they had space and time to help me out right away. Scott Sr. (I believe was his name) was super kind (which I usually find uncommon as a woman looking to get her car fixed) and he reassured me it was an easy fix. The ?o-ring? had completely broken a piece off and they got my car up and cleaned up and replaced the ring within 20-30 min. I expressed my thanks and asked how much I owed and he told me it was on them and not to worry about it. Believe me I was worried about it. I never know how much mechanics are going to charge me and I couldn?t believe he did all of that for free. It was probably an easy little fix for them, but it was a huge fix to my day and restored a part of my faith in kindness. Thank you guys seriously. You had no idea how helpful that was to me when I needed it. Many thanks and will be back for any future car troubles. I highly recommend making this your first stop with auto repairs. A trustworthy team, quality work, and a safe and clean space. 10/10 guys.
I was looking for a good auto repair shop for my Lexus when I found Hitchcock Automotive mentioned several times on Next Door. I called and brought my car in with a list of items that needed to be repaired and asked if they would give me an estimate. While I waited, they looked the car over , gave me a very good price on the repairs and offered to do the work that day or the next, based on my convenience. I am very happy with the work that was done on my car and quite impressed with the customer service of Hitchcock Automotive. What a great find! Just an update to my last review because I know people are always looking for a good auto mechanic. My husband and I have used Hitchcock Automotive several times now for my Lexus RX 350 and his Jeep and we are extremely happy with their service. Scott, the owner, is just great! He runs a very efficient shop where the work is done on time and in line with the estimate. We have never had to bring anything back for an adjustment. Scott explains what needs to be done and , just as importantly, what doesn?t need to be done. When we bring our cars in for service, we know that the work will be done correctly and that we will be treated in a professional and courteous manner.
I couldn't speak more highly of this family owned and operated shop! They were honest, reasonable, good people. I will be recommending them to everyone I know! I came in with a muffler issue, they could have looked at me and assumed they could make some good money off of me by telling me I needed an all new muffler installed. Instead they brought me into the garage showed me the exact problem along with their recommendation and were able to easily fix the problem with very little cost to me. Five stars ? Thank you for being one of the good ones!!
